30 08, 2015

Woof! Marketing a Successful Veterinary Practice

2016-12-11T16:09:18-07:00August 30, 2015|Business Success, Good Business Practices, KSVY Radio, Marketing, Online Marketing, Social Media|


“Woof! Woof! Woof!”

This may be one of the most enthusiast patient referrals ever given. But unfortunately, as Rich Lee, co-owner of Arroyo Veterinary Hospital in Sonoma, Calif., likes to point out, “Pets don’t talk!” So we’ll never know if that was, “Arroyo Vet is great!” or “Let me at that postman!”

Thus, the need for a way to market excellent veterinary services is stronger than ever.

Our pets may be referring their dog and […]

12 08, 2015

Fundamentals of Marketing: Where to Get Started

2016-12-11T16:09:18-07:00August 12, 2015|Advertising, Branding, Entrepreneurs, KSVY Radio, Marketing|

Some would say marketing is EVERYTHING you do for your business that makes any kind of impression on your target market, from the way that the receptionist answers the phone, to your advertising and customer service. And while it’s true that anything public-facing will make either a positive or negative impression on prospects and customers, that definition is so all-encompassing it’s not particularly helpful at understanding where to focus your attention in order to […]

5 08, 2015

Insuring for Success: Use Proven Marketing Systems to Reduce Risk

2016-12-11T16:09:19-07:00August 5, 2015|KSVY Radio, Marketing, Referral Marketing|

You’ve just bought a new car. Feeling carefree and mighty pleased with yourself, you enjoy the drive home. Upon backing into the driveway to park, however, your brain plays a trick on you, and just as in “Ferris Bueller’s Day Off,” somehow you accidentally hit the wrong pedal when you intend to park. Your brand new, beautiful car lunges through the garage at top speed and out through the backwall, which unfortunately is on […]

22 07, 2015

Will You Make More Sales with a Wine Label Colored Red?

2016-12-11T16:09:19-07:00July 22, 2015|Advertising, Graphic Design, Marketing, Sales|

Wine Intelligence just surveyed 900 regular, wine-drinking Americans to find out if label color influences their purchasing decisions. The result?

“Our research suggests that simply changing a packaging colour can explain a 22% increase in “intent to purchase” and an increase of $0.50 of expected price (comparing Red vs. Grey).”

Voila! You can read the short report to get all the details. But it appears to be a well-planned and executed survey—not “garbage in, garbage out” […]

18 07, 2015

Website Design in Your Marketing Strategy

2016-12-11T16:09:19-07:00July 18, 2015|KSVY Radio, Online Marketing, Value of Good Design, Website Design|

For any business, a website has long been as essential as we used to think business cards were. Websites serve as our business’ 24/7/365 “open store.” No matter where you are on the planet, in any time zone (as long as you have internet access), you can find out quite a lot about any business with a public website. (And with the advent of social media; open review platforms like Yelp; and searches on Google; we now […]

14 07, 2015

Getting Creative

2016-12-11T16:09:19-07:00July 14, 2015|Art, Branding, Graphic Design, Marketing, Social Media|

You’ve heard the expression, “Make hay while the sun shines!” I’m a little late to the “haymaking,” but I wanted to comment on the recent Supreme Court case decision on marriage equality while the sun was still shining on these long summer days. (Better late than never!)

The Supremes provide great fodder for all manner of creativity this time of year when many of the past year’s rulings are given to the public and become the law of […]

12 07, 2015

Launching and Marketing a Solo Massage Therapy Business Practice

2016-12-11T16:09:19-07:00July 12, 2015|Good Business Practices, KSVY Radio, Marketing, Referral Marketing|

Marketing any business can be a daunting task. But when you compound that effort with an array of obstacles, climbing that that mountain to success can appear to be more difficult to navigate than ever before. My guest on “Marcia’s Medleys” did just that: She trained for an entirely new career; moved across the country to launch it; had few contacts in her new hometown of Sonoma; and entered the medical profession — not exactly a field […]

5 07, 2015

What Makes Great Photography in Marketing and Portraiture

2016-12-11T16:09:19-07:00July 5, 2015|Art, Business Success, KSVY Radio, Marketing|

Great photography is a crucial element of successful marketing. With iconic images, such as the milk-moustached celebrities enjoying a glass of moo juice all the way back to the dog listening to the Victrola, strong visual images have been central to make or break successful brand marketing.

DIY or Hire a Pro?

Over the years equipment has technically improved considerably, making the capture of wonderful shots easier. But only a professional photographer has the experience and skill sets to consistently produce […]

1 07, 2015

What Makes Successful Event Marketing

2016-12-11T16:09:19-07:00July 1, 2015|KSVY Radio, Marketing, Online Marketing, Referral Marketing, Social Media|

According to a 2012 study by the Event Marketing Institute, 58% of event marketing participants purchased the marketed product after the event, and 86% of these consumers became regular customers. With those kinds of results, what is event marketing? And should you incorporate it into your marketing strategy?

Here’s one definition of Event Marketing:

Event marketing is a promotional strategy that involves face-to-face contact between companies and their customers at special events like concerts, fairs, and […]

15 06, 2015

How to Get a Great Testimonial (Part 3)

2016-12-11T16:09:19-07:00June 15, 2015|Customer Mindset, Customer Service, Good Business Practices, Marketing, Testimonials|

You’ve overcome the obstacles of remembering to ask, or being afraid to ask, for testimonials. You’ve worked out the best methods for asking to get succinct and wonderful reviews from your clients. Now what?

It’s time to choose one or more methods to obtain them. The first obstacle to overcome is that those great reviews are still stuck in your customers’ heads. How do you get them onto your own site(s) so that they’re useful to […]