20 12, 2015

Facebook Wants You to Talk to Your Fans and Customers!

2016-12-11T16:09:18-08:00December 20, 2015|Digital Marketing, Facebook, Marketing, Online Marketing|

Facebook recently introduced yet another upgrade to their services in an effort to further entice business page owners to improve their interactions with fans and customers. This is but one in a string of changes (seemingly for the good!) that has been rolled out since summer. Many are introduced without fanfare, leaving users to speculate their purpose and benefits.

This latest change came in mighty handy for me recently as I went to reply to a […]

8 10, 2011

How’s Your Brand Loyalty?

2011-10-13T01:10:20-07:00October 8, 2011|Branding, Customer Service, Marketing|

It’s been a strange week here in wine country. We did have a dark and stormy night (or two), which is unusual this early in October. Harvest feels like it’s moving at a glacial pace with the vast majority of crop still on the vine ripening. And we lost a visionary much too early who truly had reshaped how we communicate with one another across […]