Not all websites are simple brochures. Depending on your business, your site may need to connect with a range of third-party tools and platforms. Ask any prospective designer about their experience with:

  • Email marketing platforms — Mailchimp, Klaviyo, Constant Contact, and similar tools; including lead capture forms, list segmentation, and automated sequences
  • E-commerce systems — WooCommerce, Shopify, or other cart and checkout platforms
  • Google Merchant Center – Product discovery and management
  • Booking and scheduling tools — reservation systems, appointment schedulers, class registration
  • Client portals and membership software — password-protected areas for clients, members, or subscribers
  • CRM integration — connecting your site’s contact forms and lead capture to your customer relationship management system
  • Specialty calculators and tools — mortgage calculators, quote generators, configurators, and similar interactive features
  • Payment processing — Stripe, PayPal, Square, and similar gateways

The more your business relies on these integrations, the more important it is to verify that your designer has hands-on experience with them — not just a general familiarity.